81%

of consumers get frustrated having to call customer service

64%

of consumers would prefer to text customer service instead

77%

of consumers have a more positive impression of companies that offer texting

Everybody, everywhere

Whether you're an old timer or a millennial, a receptionist or a manager, Zipwhip fits into every company because everyone is texting. Are you?

Here are three of the ways businesses are using texting:

Customer service

Take customer service issues off social media and handle them quickly and discreetly on the outlet customers prefer.

Appointment reminders

Reduce no-shows by scheduling text messages to be sent to customers the day of their appointment.

Sales and marketing

Improve sales with text campaigns, and add one-click texting to your website for easy access and customer engagement.


Text or call, one number does it all

Zipwhip's easy-to-use texting software provides all the tools you need to build and manage lasting customer relationships.

Picture Texting
Enhance your messaging experience with high-quality images.

Scheduled Texting
Compose and schedule outbound texts to be sent at a later date and time.

Auto Reply
Set an automated reply to incoming texts during non-business hours.

Group Texting
Send a single BCC (blind carbon copy) text to a group of up to 50 contacts.

View All Features ›

Zipwhip Customers

Over 20,000 businesses use Zipwhip. See who they are and how they use texting to connect with their customers and create stronger relationships.

Integrations

Zipwhip integrates with leading software applications to make your work more efficient and give your team more options.

Resources

As industry leaders, we can tell you what you need to know about texting today and how to incorporate it into your business.