The Ultimate Guide to Texting Your Customers
Did you know 76% of consumers are already receiving texts from businesses? Texting is one of the easiest and most effective tools a business can adopt to improve customer engagement, increase sales and streamline staff productivity. But as with adoption of any new tool, there are many important steps to implementing a business-texting strategy effectively.
We designed this texting guide as a resource to walk you through each of those steps — from choosing the right tool and training your team to marketing your new texting capability and sending your first message.
You'll learn:
- What to look for when evaluating business-texting services
- Best practices for TCPA compliance in texting
- Texting etiquette tips for your team
- How to market your new texting capability to customers
- And much more!
By the end of this e-book, you’ll have a comprehensive understanding of how to reach your customers the right way through business text messaging and the confidence to lay the groundwork for your own texting communication strategy.