State of Texting 2019
The results are in! Zipwhip surveyed 2,000 businesses and consumers to create the first-of-its-kind State of Texting report—a comprehensive look at texting for business in 2019.
In addition to examining consumer texting habits and preferences, this report looks at how SMS technology is evolving and what businesses need to do to keep up.
In the 2019 State of Texting report you’ll learn:
What to look for in a texting tool
We'll help you choose the right tool and avoid the texting mistakes other businesses are making.
How text compares to email
Learn about consumer usage and response time for the two mediums.
After reading this report, you’ll understand how texting can improve your customer communication, workflow and efficiency, and how your business can leverage texting in the most effective way possible.
Want to see our latest data? Read the 2020 State of Texting report.