Customers are Texting You
To learn more about consumer preferences regarding business texting and phone calls, we conducted a nation-wide survey of over 1,500 adults.
of consumers don't answer calls from unknown numbers
of consumers don't respond to voicemails from unknown numbers
Our comprehensive survey explains:
- How calling your customers can hurt the way they perceive your brand
- Why major institutions like J.P. Morgan have abandoned voicemail in their offices
- Why the millennial generation (ages 18-35) thinks texting is the future