STATE OF TEXTING
Zipwhip’s annual State of Texting report is a comprehensive look at how businesses and consumers use texting to communicate. We share our learnings to help businesses understand how their customers want to communicate and how to text in the most effective way possible.
In this episode of Zipcast, host Scott Heimes talks to Zipwhip’s fraud and spam data analyst, Carter Harris, to chat about how the Zipwhip texting network stays protected, the consequences of businesses texting incorrectly and his opinions on best practices with business texting.
In this episode, we’re joined by Dr. Darryl Lehnus, director of Baylor University's Sports Strategy and Sales (S3) major. Dr. Lehnus talks about how Baylor uses Zipwhip as a training tool for S3 students and why students and the sports industry as a whole are embracing texting.
In this episode, we’re joined by Scott Peace, the Assistant Athletic Director for Marketing and Fan Engagement at the University of Evansville. This small school in Indiana is doing big things when it comes to communicating with their sports fans.
In this episode, we talk with Craig Davison, Executive Director of Communications at Sound Transit. We’ll dive into the unique customer communication challenges they face and uncover the solutions they’ve adopted to overcome them.
Zipwhip’s Senior Vice President of Technology, James Lapic, joins our host and CMO, Scott Heimes, to discuss how the new Federal Communications Commission (FCC) ruling protects both businesses and consumers against spam text messages.
5 Key Trends That Indicate You Should Be Texting Customers
The Benefits of Engaging Customers With Texting From Your CRM
Join us as we talk through some of the common use cases for texting within a CRM and show you how to do it without an integration. You’ll learn how to improve workflow, reach customers faster, convert more prospects and more.
The Communication Imperative for the Insurance Industry With Mark Breading
Communicating with customers digitally and in real time is a challenge for the insurance industry. Mark Breading, partner and chief research officer at Strategy Meets Action, joins us to talk about what insurance companies need to do to keep up.
5 Ways Sports Teams Are Hitting Home Runs With Text Messaging
Whether it’s for generating leads, securing sponsors or providing top-notch customer support, texting is an effective way for sports teams to communicate. Learn how you can utilize it.
5 Keys to Achieving Your Customer Communication Goals in 2019
How does your business communicate with customers? Implement these five key strategies to improve your customer communication today.
State of Texting 2019 Deep Dive
Learn more about our 2019 State of Texting research. We’ll reveal why texting is the most effective customer communication tool today, and why your business should adopt it now, not later.