Kirsten Spoljaric, senior vice president of people at Zipwhip, joins host and CMO, Scott Heimes, to discuss why diversity matters. Kirsten shares how drawing from a diverse group of qualified candidates helps companies succeed while also promoting a culture of connection and inclusion.
In this episode, host Scott Heimes and Zipwhip's head of franchise development Tim Johnson discuss how franchises have evolved their communication strategies from simply talking to customers to now collaborating with them and how texting is making it happen.
In this episode of Zipcast, host Scott Heimes talks to Zipwhip’s fraud and spam data analyst, Carter Harris, to chat about how the Zipwhip texting network stays protected, the consequences of businesses texting incorrectly and his opinions on best practices with business texting.
In this episode, we’re joined by Dr. Darryl Lehnus, director of Baylor University's Sports Strategy and Sales (S3) major. Dr. Lehnus talks about how Baylor uses Zipwhip as a training tool for S3 students and why students and the sports industry as a whole are embracing texting.
In this episode, we’re joined by Scott Peace, the assistant athletic director for Marketing and Fan Engagement at the University of Evansville. This small school in Indiana is doing big things when it comes to communicating with their sports fans.
In this episode, we talk with Craig Davison, executive director of communications at Sound Transit. We’ll dive into the unique customer communication challenges they face and uncover the solutions they’ve adopted to overcome them.
Zipwhip’s senior vice president of technology, James Lapic, joins our host and CMO, Scott Heimes, to discuss how the new Federal Communications Commission (FCC) ruling protects both businesses and consumers against spam text messages.
10 Customer Communication Takeaways From the 2019 NIADA Convention
How to Minimize Legal Risk When Texting Customers
Zipwhip CTO James Lapic and telecommunications lawyer Steve Augistino join us in this webinar to discuss the ins and outs of the Telephone Consumer Protection Act (TCPA) and best practices for compliance.
Grow Your Credit Union With Text Messaging
Emails and phone calls aren’t as effective as they once were, but that’s where texting steps in. Join us as we show you how texting can be used in various ways to get work done faster and build strong member relationships.
5 Key Trends That Indicate You Should Be Texting Customers
The Benefits of Engaging Customers With Texting From Your CRM
Join us as we talk through some of the common use cases for texting within a CRM and show you how to do it without an integration. You’ll learn how to improve workflow, reach customers faster, convert more prospects and more.
The Communication Imperative for the Insurance Industry With Mark Breading
Communicating with customers digitally and in real time is a challenge for the insurance industry. Mark Breading, partner and chief research officer at Strategy Meets Action, joins us to talk about what insurance companies need to do to keep up.
5 Ways Sports Teams Are Hitting Home Runs With Text Messaging
Whether it’s for generating leads, securing sponsors or providing top-notch customer support, texting is an effective way for sports teams to communicate. Learn how you can utilize it.
5 Keys to Achieving Your Customer Communication Goals in 2019
How does your business communicate with customers? Implement these five key strategies to improve your customer communication today.
State of Texting 2019 Deep Dive
Learn more about our 2019 State of Texting research. We’ll reveal why texting is the most effective customer communication tool today, and why your business should adopt it now, not later.