Missoula Federal Credit Union is using Zipwhip to connect with their millennial borrowers more often and resolve delinquent accounts quickly because they are actually getting responses to texts. Zipwhip's landline and toll free texting solution has allowed the credit union to connect with members who may not have the time to take calls or respond to voicemail during daytime business hours.
75% of millennials choose texting over talking on their mobile phones.
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