Consumer Texting Survey

Customers are Texting You

To learn more about consumer preferences regarding business texting and phone calls, we conducted a nation-wide survey of over 1,500 adults.

84%

of consumers don't answer calls from unknown numbers

94%

of consumers don't respond to voicemails from unknown numbers

Our comprehensive survey explains:

  • How calling your customers can hurt the way they perceive your brand
  • Why major institutions like J.P. Morgan have abandoned voicemail in their offices
  • Why the millennial generation (ages 18-35) thinks texting is the future

Download White Paper