The Ultimate Guide to Texting Your Customers
Everything you need to know to successfully adopt texting for business
According to our 2020 State of Texting report, 91% of consumers have received a text from a business. Texting is one of the easiest and most effective tools a business can adopt to improve customer engagement, increase sales and streamline staff productivity. But as with adoption of any new tool, there are many important steps to implementing a business-texting strategy effectively.
We designed this texting guide as a resource to walk you through each of those steps — from choosing the right tool and training your team to marketing your new texting capability and sending your first message.