State of Texting 2019
A definitive look at texting for business today
The results are in! Zipwhip surveyed 2,000 businesses and consumers to create the first-of-its-kind State of Texting report—a comprehensive look at texting for business in 2019.
In addition to examining consumer texting habits and preferences, this report looks at how SMS technology is evolving and what businesses need to do to keep up.
In the 2019 State of Texting report you’ll learn:
What the texting-for-business landscape looks like today
We'll tell you the percentage of businesses currently texting their customers, what types of texting tools are being leveraged and the most common use cases for business texting.
Want to see our latest data? Read the 2020 State of Texting report.