Texting for Grocery

Build loyalty and turn shoppers into buyersTexting helps your grocery store provide the simple, frictionless experience that today’s shoppers expect.

Texting is the most effective way to reach your store's customers and employees

Simplify online order fulfillment

Improve fulfillment rates and increase your average online transaction value by providing an efficient way for shoppers and customers to communicate directly regarding order updates. Additionally, provide customers the option to substitute for out of stock items and to add any last-minute needs during the selection process.

Send delivery and pick-up notifications

Save your customers time and increase customer satisfaction by enabling text notifications for deliveries or curbside pick-up. Allow in-store ordering and order-ready notifications via text for your deli, pharmacy, bakery and floral departments.

Increase transaction value with product and re-stock announcements

Create custom alerts for out-of-stock products and let your customers know when their item is available for online ordering or in-store pick-up. No more paper rainchecks needed!

Increase customer interactions with loyalty programs and coupons

Increase brand awareness by using text messaging to send out reward announcements, in-store coupons and notifications of special events. Easily segment your lists to match customer preferences. 

Streamline employee communication, including recruiting and hiring

Use text messaging to recruit employees to local hiring events, schedule training and confirm employment onboarding cycles.

Use Group Messages to quickly share last-minute updates, staff meeting reminders and more with your employees. Allow them to text you about shift scheduling, changes to availability and urgent questions. When someone cancels their shift, you can quickly fill it by sending a group text. 

Learn more about Texting for Grocery

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