Text clients from your computer using your existing phone number.

Zipwhip’s world-class insurance technology enables claims adjusters and insurance agents to engage in secure text messaging from any device. Your customers want to text you— let them.

Conversational texting is the most effective way to communicate with your customers

Manage Conversations Across Departments and Locations

Integrate message history into your existing CRM or archiving system. Report on and manage conversations across multiple users and devices. Meet your regulatory requirements and maintain oversight with admin controls and analytics.

Optimize Workflows and Integrate Within Existing Systems

Tailor your texting platform to fit your unique business needs and system requirements. Collaborate with Zipwhip’s team to identify API workflow triggers such as initiating conversations or sending reminders.

Expedite the Claims Process

Enable two-way texting with your clients to decrease phone tag and make first contact faster. Allow customers to easily send MMS photos for important documentation.

Exchange Information Securely

Zipwhip’s network infrastructure encrypts SMS texts and client information in transit and at rest. Direct network infrastructure ownership ensures reliability and security between the wireless service providers and the cloud platform.

Increase Customer Satisfaction

Empower customers to communicate using the method they prefer. Boost engagement and customer satisfaction by being easy to do business with. Use texting as a follow up to lead generation for insurance agents or an appointment reminder service to reduce no-shows.

Deploy Zipwhip Immediately

Log in and get started with two-way texting today. With zero hardware required and little-to-no IT involvement necessary, setup is quick and easy. Access your texting “inbox” from any device with our family of apps.

The only SaaS business texting solution that controls its own messaging infrastructure.

Benefit from unrivaled reliability and security. Zipwhip is the only texting provider all Tier 1 and 2 wireless operators trust to deliver their network-level connectivity for high-volume commercial SMS traffic. Zipwhip controls the network capacity, speed and security to ensure text message delivery between you and your customers.

0 %
of consumers wish more businesses texted them
0 %
of consumers have tried to reply back to a missed call via text
0 %
of consumers said they prefer to talk to a real person rather than a chatbot
"It's very easy for me to schedule the messages that I need to send."
Courtney Burth
Operations Manager at Farmers Insurance
“My sales numbers went through the roof when I started using Zipwhip. SMS messaging is the #1 thing to do! I would email and call people 20 times within a six month timespan and no response. But when I sent an SMS message with Zipwhip, suddenly it was like ‘Oh hey! What do you need?'”
Tiffany Knupp
Agent & Owner at Farmers Insurance
"Usually it takes us about two weeks to get documentation from the customer to underwriting, but with MMS picture messaging it takes anywhere from 24-48 hours."
Keagan Henson
Principal and CEO of BriteBee
"My clients love SMS messaging. It works so well! No one answers their phone anymore."
Kristyn Cline
Agent & Owner at Farmers Insurance