Texting for Financial Services
Accelerate the lending process, shorten the sales cycle, reduce charge-offs and increase satisfaction by securely texting from your existing business line.
More than 500 financial institutions use Zipwhip's Texting for Business
The most effective way to communicate with customers
Accelerate loan closings
Not only do borrowers respond more quickly to text messages, with picture messaging, your applicants can easily send photos of needed documents using their mobile device. Plus, Templates make it easy to quickly send standard messages again and again.
Quickly connect with delinquent borrowers by text to collect late payments sooner and reduce charge-offs. Texting is a discrete and non-invasive way to remind borrowers of late payments. Plus, with Dynamic Fields and Group Messages, you can send personalized reminders to multiple blind copied borrowers at once.
Deepen relationships and boost satisfaction
Texting is a familiar and intimate medium, making it ideal for building trust and nurturing relationships. It allows your service agents to respond to inquiries and resolve issues faster than by phone, and your customers don’t have to wait on hold. Financial institutions report an increase in customer satisfaction and higher online ratings after implementing Zipwhip.
Text or call, one number does it all
Provide your customers and members the familiar experience of calling or texting the same number. Zipwhip text enables your existing landline, VoIP or toll-free business phone number so you can offer the option to “text or call.”
“We reduced our total delinquencies by $1.1 million in just 24 days. Wowsa!!!
See how Neighborhood Credit Union uses Zipwhip to build connections
Zipwhip is the only texting provider that all Tier 1 and 2 wireless operators trust to manage their network-level connectivity for high-volume commercial traffic. Zipwhip controls the network capacity, speed, security and safeguards, and is SOC 2 compliant for security, the industry standard for SaaS providers.