Zipwhip for retail
Reach customers faster and more effectively using Zipwhip’s texting-for-business software and API solution.
Texting for your existing business phone number.
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Why Texting for Business?
Retailers can improve communication throughout the sales and service process by integrating texting for business into new or existing workflows using their existing phone number.
Research shows* that customers prefer communicating with businesses via SMS rather than by email or phone. This isn’t surprising. Emails are easily missed or ignored as we’re increasingly overwhelmed by the quantity received, and phone calls often result in a frustrating and time-consuming game of ‘phone tag’.
Texting for business enables retailers to quickly, easily and effectively reach customers without being intrusive or requiring a new application to be installed, while still generating fast response rates.