Send texts directly to patients' mobile phones from your existingoffice landline, VoIP or toll free phone number with no interference to your voice service. Eliminate phone tag, voicemails and appointment no-shows with Zipwhip's two-way texting platform.Patients want to text you. Let them choose "text or call."
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Benefits for medical practices
Provide patients emergency instructions and collect appointment requests during non-work hours.
Zipwhip's Desktop App notifies you of new texts when you're working in another program.
Create segmented groups for processing wait lists or filling last-minute cancellations. Texts are sent as BCC'ed messages.
Automate text messages to be sent at a later date to notify patients when they have an appointment or are overdue for a visit.
Once patients know they can text, they start asking about bills and their next appointment.
Dr. Michael Bratland, CEO
THE MEDICINE SHOPPE
Zipwhip's landline texting is helping The Medicine Shoppe streamline overall customer experience and keep a competitive edge in their market.