Send BCC (blind carbon copy) service follow-ups to groups of 50 contacts to track customer satisfaction.
Send pictures of parts needing repair to keep customers informed on the status of their vehicle maintenance.
Decrease no shows by scheduling reminders to be sent the day of service and sales appointments.
Assign account permissions and feature controls at the user level. Monitor and track team engagement with customers.
Businesses can safely communicate with consumers via text messaging in a way that abides by TCPA regulations while keeping the conversation natural.
Nearly half of consumers would prefer to receive texts from their dealer, and that number is growing. Dealership should consider texting, here's why.
Read Now ›
CDK Global has joined with Zipwhip, business landline and toll free texting provider, to advance the way car dealerships communicate with consumers.