Virtual summit 2020  |  November 18 & 19

The summit is officially over, but don't worry.
You can still catch all the content you missed!

If you registered for ConText, all sessions are available on the event platform.

Didn’t register?  Follow our blog and be the first to know when sessions become available on the Zipwhip website.

What you'll do

ConText Agenda

  • Day 1
  • Day 2

John Lauer discusses the origin of business texting and explains what makes it such a powerful tool for businesses of any kind today. Hear how texting has evolved and how Zipwhip will keep you at the forefront of this important technology as its uses expand.

What’s the secret to a good business text? And how do you tell your customers they can text you in the first place? We’ll uncover this and more in this session packed with best practices. Whether you’re new to business texting or are a seasoned user, join us for an inside perspective on what makes a successful texting program. 

In today’s ever-changing environment, expediting communication, accelerating transaction times, and increasing customer satisfaction is more important than ever.

From staffing to professional sports to financial services, learn how Zipwhip customers are transforming their digital engagement strategies through the adoption of texting. 

Want to chat with other businesses in your industry who are also using texting to reach customers more effectively? Join one of our informal industry breakout sessions where you’ll have the chance to share tips from your own experience and engage in discussions with businesses like yours.

We recently partnered with Authvia, a secure payment platform, to bring you Zipwhip TXT2PAY, a safe and hassle-free way to request and accept payments by text. Join this session to hear how Zipwhip customers are using text payments to improve customer experience and decrease overall transaction time. 

Businesses everywhere are having to rethink their customer-engagement strategies and ensure they’re using the tools their audiences prefer. With 62 stations in 51 markets, TEGNA reaches 39% of all television households nationwide and interacts with millions of people every month. Join Zipwhip CMO Scott Heimes and Ian Hill, TEGNA’s manager of digital audience development, as they discuss the ways that TV news stations have adapted to changing viewer preferences and how you can apply these learnings to any customer base.

Whether you have one location or many, streamlining customer communication is key to scaling your business, building valuable client relationships and minimizing administrative overhead.   

Hear how 9Round, The Lash Lounge and Painting with a Twist are using texting to increase sales, fill available appointments and navigate today’s challenges. 

Are you ready to take your business texting to the next level by incorporating it seamlessly into your workflow? Join this session to learn how you can extract the most value from Zipwhip using our suite of tools.

From sales and marketing to customer support, billing, recruiting and more, business texting offers value across your entire organization. Join us for one of four breakout sessions to become an expert at your current use case or learn how you can expand texting within your business. We’ll broaden your knowledge, equip you with expert tips and tricks and answer your questions live.  

  • Customer Service & support  
  • Alerts, reminders & billing  
  • Marketing, promotions & sales  
  • Internal communications & recruiting  
  • Developer resources – API & extensibility tools 

Texting is an old technology, but it’s more relevant than ever. SMS has been our standard since texting emerged decades ago, but revolution is on the horizon. Join James Lapic, Zipwhip’s CTO, to hear about Rich Communication Services — which will replace SMS — and other innovations that will change the way your business communicates. 

Want to receive text reminders and updates? Text the word CONTEXT to 430-266-8398 (430-CONTEXT)

Frequently Asked Questions

Nope! There will be lots of beginner-level sessions and takeaways for businesses that are new to texting. We encourage all to join.

Absolutely. The content will be available to you after the conference. But we do recommend watching live so you can engage with the speakers and others in the live chat. 

Parts of this event will be live and parts will be recorded. In order to provide you the best viewing experience, many of the keynotes will be recorded ahead of time. However, the speakers will be present in the chat so you can ask them questions during the session. There will be breakout sessions that will allow for live engagement.
This event is 100% free!

When you register you can opt in to receive updates via text. We will also send out regular email updates.  

That’s great! Please shoot us a text at 430-266-8398 and we can start the conversation.