Virtual summit 2020 | November 18 & 19
The summit is officially over, but don't worry.
You can still catch all the content you missed!
If you registered for ConText, all sessions are available on the event platform.
Didn’t register? Follow our blog and be the first to know when sessions become available on the Zipwhip website.
What you'll do
- Watch inspiring keynotes
- Learn from businesses that are winning with texting
- Participate in engaging breakout sessions
- Get a sneak peek at what’s next for Zipwhip
- Leave with practical tips for success
ConText featured speakers
John Lauer
CEO at Zipwhip
Kirsten Spoljaric
SVP of People at Zipwhip
Scott Heimes
Chief Marketing Officer at Zipwhip
Courtney Parham
Product Trainer & Instructional Designer at Zipwhip
James Lapic
Chief Technology Officer at Zipwhip
Chris Brunner
CEO at Authvia
Joined by
ConText Agenda
- Day 1
- Day 2
John Lauer discusses the origin of business texting and explains what makes it such a powerful tool for businesses of any kind today. Hear how texting has evolved and how Zipwhip will keep you at the forefront of this important technology as its uses expand.
What’s the secret to a good business text? And how do you tell your customers they can text you in the first place? We’ll uncover this and more in this session packed with best practices. Whether you’re new to business texting or are a seasoned user, join us for an inside perspective on what makes a successful texting program.
In today’s ever-changing environment, expediting communication, accelerating transaction times, and increasing customer satisfaction is more important than ever.
From staffing to professional sports to financial services, learn how Zipwhip customers are transforming their digital engagement strategies through the adoption of texting.
Want to chat with other businesses in your industry who are also using texting to reach customers more effectively? Join one of our informal industry breakout sessions where you’ll have the chance to share tips from your own experience and engage in discussions with businesses like yours.
We recently partnered with Authvia, a secure payment platform, to bring you Zipwhip TXT2PAY, a safe and hassle-free way to request and accept payments by text. Join this session to hear how Zipwhip customers are using text payments to improve customer experience and decrease overall transaction time.
What You Can Learn About Customer Engagement From One of the Largest Broadcast TV Networks in the Country
9:00 - 9:50 a.m. PST
Businesses everywhere are having to rethink their customer-engagement strategies and ensure they’re using the tools their audiences prefer. With 62 stations in 51 markets, TEGNA reaches 39% of all television households nationwide and interacts with millions of people every month. Join Zipwhip CMO Scott Heimes and Ian Hill, TEGNA’s manager of digital audience development, as they discuss the ways that TV news stations have adapted to changing viewer preferences and how you can apply these learnings to any customer base.
Customer Panel: 9Round, The Lash Lounge and Painting with a Twist
10:00 - 10:40 a.m. PST
Whether you have one location or many, streamlining customer communication is key to scaling your business, building valuable client relationships and minimizing administrative overhead.
Hear how 9Round, The Lash Lounge and Painting with a Twist are using texting to increase sales, fill available appointments and navigate today’s challenges.
How to Uplevel Your SMS Strategy With Zipwhip’s Apps, Browser Extensions, Integrations and More
10:50 - 11:30 a.m. PST
Use Case Breakout Sessions: Discover New Ways to Use Texting for Business
11:40 - 12:20 p.m. PST
From sales and marketing to customer support, billing, recruiting and more, business texting offers value across your entire organization. Join us for one of four breakout sessions to become an expert at your current use case or learn how you can expand texting within your business. We’ll broaden your knowledge, equip you with expert tips and tricks and answer your questions live.
- Customer Service & support
- Alerts, reminders & billing
- Marketing, promotions & sales
- Internal communications & recruiting
- Developer resources – API & extensibility tools
The Future of Texting: Closing Keynote with Zipwhip's CTO
12:30 - 1:00 p.m. PST
Texting is an old technology, but it’s more relevant than ever. SMS has been our standard since texting emerged decades ago, but revolution is on the horizon. Join James Lapic, Zipwhip’s CTO, to hear about Rich Communication Services — which will replace SMS — and other innovations that will change the way your business communicates.
Want to receive text reminders and updates? Text the word CONTEXT to 430-266-8398 (430-CONTEXT)
Frequently Asked Questions
Absolutely. The content will be available to you after the conference. But we do recommend watching live so you can engage with the speakers and others in the live chat.
When you register you can opt in to receive updates via text. We will also send out regular email updates.
That’s great! Please shoot us a text at 430-266-8398 and we can start the conversation.
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