10 reasons you should be texting with seniors

For many businesses, communication is vital to maintaining customer relationships, not to mention appointment attendance and billing. However, many businesses overlook the benefits...


The telephone game with a dog groomer

My name is Sarah (Seri) Dukart, and I own a pet grooming business called The Grooming Gallery in Dickinson, ND. I have been in business for 20 years this coming October. One of the...


Are millennials losing the art of conversation?

Some time ago, I used to bartend at a hotel. One day an older gentleman entered the scene. He ordered a drink and asked how my day was. I said something, he said something, that...


phone ringing

5 reasons I can't answer the phone right now

Hello, it's me: your client. I see you calling my phone. I hear it, too, but I can't pick up right now because I'm busy. I mean, I can barely remember to call my mom back - what...


medical pharmacy prescriptions

How one simple text saved this pharmacy 12 prescriptions

Choosing where to fill your medications is a very personal decision. The process of filling a prescription requires two-way communication around topics including embarrassing side...


Millenial texting

15 revealing stats that prove every business needs to start texting

It's 2017, and consumers are used to getting lots of phone calls, voicemails, and spam emails. These channels -- considered to be long-format, low-priority -- have been used by...


Event Planning texting

5 texting tips for the Event Planner

Planning events can be like fighting a hydra. Planning events is like fighting a hydra. If it’s not one thing, it’s another; and once one crisis is averted, another one soon...


Zipwhip office tour

Watch a doggy GoPro tour of the new Seattle office

What happens when you attach a GoPro to a dog and let them run around the office? We asked ourselves this question, and decided to find out. Dakota "Trash Bear" Larson stars in......


Still think texting is "impersonal"? Read this.

It’s time to put the phrase “texting is impersonal” to rest, because it's just not true anymore. Texting is the most preferred form of communication and all of us use texting...


Texting Bride

The tale of the texting bride

This photo was taken at my Hawaiian wedding in 2014. Three years ago I began planning my perfect Hawaii destination wedding. Between budget, logistics, who to invite, color scheme,...