SEATTLE – June 9, 2020 – Zipwhip, a leading provider of Texting for Business™, today announced the general availability of its updated Ready for Guidewire validated Accelerator, featuring support for ClaimCenter 8. ClaimCenter is a product of Guidewire Software, Inc. (NYSE: GWRE), provider of the industry platform Property and Casualty (P&C) insurers rely upon.
Last October, Zipwhip became a Guidewire PartnerConnect™ Solutions Partner and announced the first and only Ready for Guidewire validated Accelerator for a two-way business texting platform. Zipwhip’s seamless Ready for Guidewire integration allows adjusters to manage and auto-sync contacts and archive text conversations to ensure the claim number is associated with the conversation. This includes conversations between additional claimants and adjusters on the claim so that multiple adjusters can collaborate on a single claim and view one another’s text communications. Additionally, the integration identifies triggers in the standard claims workflow to send automated text messages which enhances both the user and customer experience.
“We’re excited to now be able to offer our Accelerator to both users of Guidewire ClaimCenter 9 as well as the many carriers using ClaimCenter 8 who don’t have plans to upgrade in the near future,” said Brendan Moore, vice president of enterprise sales at Zipwhip.
Zipwhip is a vertically integrated texting-for-business provider offering both modern APIs and a SaaS software platform. The company’s direct telecom carrier connections enable claims adjusters and insurance agents to engage in secure text messaging from any device using their existing landline, VoIP or toll-free phone number.
To learn more about Zipwhip’s Ready for Guidewire validated Accelerator for ClaimCenter 8 and 9, visit www.zipwhip.com/marketplace/guidewire.
Zipwhip was the first company to enable texting on existing business phone numbers, and today is the world’s leading business-texting software and API provider. More than 35,000 companies use Zipwhip to increase customer engagement and drive growth through texting on their existing landline, VoIP or toll-free phone number. Intuitive cloud-based software, an enterprise-grade API and direct network connectivity mean businesses can use any computer or mobile device to securely and reliably reach their customers, every time. Your customers are only a text away: https://www.zipwhip.com.