COVID-19 and the changes it has forced on us aren’t going away any time soon. That prospect is as gloomy to me as it is to you and I’ll admit it’s hard not to dwell on the negative sometimes. But I’ve also been fortunate to see some good come of this crisis, as so often is the case when our mettle is tested.
Last month I announced Zipwhip is offering our texting service for free to any government agency or nonprofit on the front lines of coronavirus. We are lucky to be in a position where we can help, so that’s what we’re doing. And already our technology is being put to good and important use.
The state of Alaska is uniquely positioned among the U.S. in that its population is largely rural, remote and spread out geographically. So the Department of Health and Social Services is keeping in touch with residents by text and gathering data on how people are faring through a series of surveys people can respond to from wherever they are. COVID-19 is completely new territory for government organizations like this, so they need timely data from their constituents to make sure their services meet current needs. Texting is giving Alaskans a direct connection to their statewide government and helping their voices be heard.
Chrysalis is a nonprofit organization in Los Angeles that helps homeless and low-income individuals find steady work. They’re using our texting platform to connect job seekers with employers and provide critical resources in their community. Texting is one of our most accessible forms of communication today. Anyone with a cell phone – regardless of location or access to wifi – can communicate through text. We are facing job losses like we’ve never seen before in the U.S., so the service that organizations like Chrysalis provide will become even more necessary in the days to come.
The U.S. Civilian Corps and Odgers Berndston have partnered to deploy healthcare professionals to outbreak-stricken areas in response to coronavirus. Using Zipwhip, these organizations are sending hundreds of thousands of texts to healthcare workers across the country to coordinate and facilitate critical care where it’s needed most.
Family First Renton has been using Zipwhip’s software for free to deliver more than 12,000 meals to high-risk individuals in need. The organization works with over 200 volunteer delivery drivers and uses texting to dispatch them across the region.
These are just a few of the countless examples of organizations going above and beyond their usual processes to address incredible needs in our communities. No matter where you are in America, you are probably seeing selfless efforts made by nonprofit and public health agency workers to stop the spread of coronavirus and bring aid to those in need. We feel so fortunate to be able to provide a valuable service to the people and organizations doing the heaviest lifting right now. If you know of a nonprofit or government agency that could benefit from texting on their existing landline, VoIP or toll-free phone number, please reach out to us by texting 206-816-3605. We’d love to give them our services for free.
Stay safe, and be well.