In this 30-minute webinar, we explore how the insurance industry can improve communication with customers to excel in the digital age.
Our guest Mark Breading, partner and chief research officer at advisory firm Strategy Meets Action, joined host Keith Hitchcock and Brendan Moore, VP of enterprise sales at Zipwhip. Mr. Breading is known for his insights on the future of the insurance industry and innovative uses of technology. He is also ranked as one of the Top Global Influencers in InsurTech.
What you’ll learn:
- How technology is driving transformation in the insurance industry and what you need to do to keep up
- Why it’s important to align your communication strategy with your customers’ preferences
- Why 47% of insurers plan to implement texting solutions over the next three years, plus common uses cases for texting across the insurance value chain
This webinar originally aired on April 18 at 11 a.m. PST