Best Practices

Male customer in tech store

Quiz: Which Communication Tools Work Best for These 12 Business Scenarios?

Cynthia Goldsworthy

Diners enjoying a meal together

COVID-19 Restaurant Tips: Texting Ideas to Ease Customer Communication

Carlene Reyes

Two Developers on Computer Using Zipwhip API Code

The Benefits of Using Toll-Free SMS Texting in Your Omnichannel Strategy

Tom Maddock

woman texting on cell phone

Text Message Response Time and How to Set an Expectation With Your Customers

Cynthia Goldsworthy

Two people relaxing on the couch

What’s the Difference Between Push Notifications and SMS Text Messages?

Carlene Reyes

Empty stadium

COVID-19 and Sports: Six Professional Teams Share Fan Engagement Tips

Natalie Schwab

Empty salon chairs

Coronavirus Tips for Salons: How to Keep Clients Engaged

Carlene Reyes

ZipTV: CEO John Lauer on Chatbots vs Humans

Keith Hitchcock

a doctor and staff in a board room

Health Care and Public Safety Organizations Can Send Informational COVID-19 Texts Without Opt-in, Declares the FCC

Carlene Reyes

Customer service call center representatives

How Call Centers Can Streamline Customer Service With Texting During the Coronavirus Outbreak

Cynthia Goldsworthy

Zipcast Episode 20: Bonin Bough – Texting Customers During the Coronavirus Crisis and Beyond

Keith Hitchcock

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