Situated in beautiful Maui, HI, Chase N’ Rainbows rents luxury vacation condos to guests visiting the island. It’s been mostly smooth sailing for this successful family business, but a few years ago, there was trouble in paradise…
Guest communication was happening mostly on staff personal phones. This was inefficient and difficult to scale. They needed a way to consolidate all business communication separate from their personal phones, while still providing customers with the convenience they had come to expect via texting. That’s when Chase N’ Rainbows added Zipwhip texting to their existing landline phone number.
Chase N’ Rainbows has been a customer for over three years. Texting is the most reliable, least intrusive way for property managers to get in touch with tenants. Zipwhip Texting allows them to send guests room number information, group texts, pictures, check-out reminders, and (if need be) emergency storm warnings. Staff love how easy it is to use and how much time it saves. Finally, Chase N’ Rainbows gets to keep their existing business phone number. Texts come directly to the desktop or mobile device.
Ready to start your free trial of Zipwhip’s industry-leading texting solution? Your guests will love you for it.
Zipwhip is the productivity tool that lets businesses and customers text each other like friends. Zipwhip text-enables your existing (landline, VoIP, or toll free) business number. With direct connections to tier 1 carriers - Zipwhip is the trusted, scalable solution to business texting.
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