Engage customers faster with Texting for Business™

Communicate with customers the way they prefer — texting. See how Zipwhip’s easy-to-use software helps improve customer responsiveness and satisfaction.

Powerful texting features for businesses of all sizes

Create reusable templates

Quickly send standard messages again and again with easy-to-create text templates.

Schedule text messages

Avoid last-minute scrambles by scheduling texts like appointment and billing reminders.

Set up auto replies

Ensure your customers always get a response, even when they text you outside of business hours.

View more texting features

Texting is the preferred communication channel for today's consumers

See our research

73%

of consumers wish more businesses texted them

96%

of consumers find phone calls to be disruptive

83%

of consumers respond to text messages within 30 mins or less

Improve communication across your business

Service & support

Resolve customer issues and increase productivity with lower call volumes and faster daily operations.

Marketing & promotions

Improve engagement and generate new revenue through text marketing. Promote contests, events, sales and campaigns.

Billing & collections

Remind customers of upcoming payment deadlines and batch-notify delinquent customers of late payments.

Recruiting

Connect with candidates quickly and discreetly. Send interview reminders and request availability and documents.

Alerts & reminders

Reduce no-shows with automated appointment reminders and send alerts to multiple people at a time with Group Messages.

Sales

Prevent leads from going cold by integrating texting into your CRM. Easily schedule calls and send meeting reminders.

Internal communications

Reach employees in the office or the field with general company announcements or emergency communications.

35,000+ businesses large and small trust Zipwhip for effective business texting

How the Portland Timbers use Zipwhip to build connections

“Developing a relationship has been really important to us. Having a personal rep to answer any questions is essential to how we do that, and Zipwhip’s been a great tool to create that connection and make sure we do it in the best possible way.”